Agente de Contact Center en condición de discapacidad
Core
Provide comprehensive and timely customer support across multiple channels (chat, email, tickets, voice) to ensure a positive user experience and meet SLA targets.
Role type
Customer support agent
Builds
Customer support interactions
Domain
Ride-hailing / Mobility technology
Deliverable
client delivery
Required skills
Customer service, multi-channel support (voice, chat, email, tickets), SLA management
Responsibilities
Handle customer inquiries via chat, email, tickets, and voice; ensure positive user experience; manage internal and external requests; meet established SLAs.