IT Helpdesk Support Officer
Core
Provide timely and effective IT support to staff and students across desktop, mobile, and learning technologies, serving as a key point of contact in the student services area.
Role type
IT Helpdesk Support Officer
Builds
Supports the smooth day-to-day operation of desktop, mobile, and learning technologies for a girls' school.
Domain
Education (K-12)
Required skills
Windows and Apple desktop OS support, Android and iOS mobile support, Microsoft Office Suite proficiency, protocol adherence, priority management
Preferred skills
Tertiary qualifications in IT or Computer Science
Technologies
Microsoft Windows, Apple macOS, Android, Apple iOS, Microsoft Office Suite
Responsibilities
Respond to staff and student IT requests, support critical school activities including core and external examinations, assist in delivering IT projects
Seniority
Individual Contributor, entry to mid-level