F&B Operations Manager
Core
Designing and managing end-to-end F&B operations (cafeteria, canteen, water) to enhance employee experience through data-driven strategy, vendor management, and service process optimization.
Role type
Senior F&B Operations Manager
Builds
Frictionless F&B services, standardized operating procedures, and data-driven operational frameworks for internal employees.
Domain
Corporate F&B operations, Employee Experience, Vendor Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
F&B strategy formulation, vendor management, budget and KPI management, data analysis for operational improvement, contract negotiation, compliance management (HACCP/Food Safety), process standardization, cross-functional collaboration
Preferred skills
Hospitality industry experience, Digital Transformation/Automation project experience, Business English communication
Technologies
Data analytics tools, ERP/Procurement systems, Reporting dashboards
Responsibilities
Establish F&B service direction and operational strategy; Manage KPIs, budget, and utilization rates; Lead vendor selection, contracting, and performance evaluation; Analyze consumption and waste data to drive improvements; Design service processes for frictionless employee experience; Ensure compliance with food safety laws and regulations; Collaborate with Finance, HR, and Legal teams; Lead risk management and incident response.
Seniority
Senior, hands-on IC