Account Manager (HVM) - German
On-site
Core
Managing the full lifecycle of high-value merchants (monthly TPV > €50) from onboarding to retention and growth, acting as the single point of contact.
Role type
Account Manager (High-Value Merchants)
Builds
Card acceptance solutions for small businesses
Domain
FinTech / Payments
Deliverable
client delivery
Required skills
Account management, sales and upselling, data analysis, problem-solving, market knowledge (retail, FnB)
Preferred skills
Training delivery, strategic consultation
Technologies
Google Meets
Responsibilities
Conduct merchant discovery calls, deliver tailored training sessions, collaborate with field sales, monitor transactional data and metrics, execute growth campaigns, liaise with internal teams to resolve issues.
Seniority
Mid-level, hands-on IC