Technical Trainer (Meeting Insights)
Core
Design, develop, and deliver end-to-end training programs and certification tracks for AudioCodes Meeting Insights, a Conversational AI SaaS platform for enterprise voice services.
Role type
Technical Trainer / Customer Enablement Specialist
Builds
Training ecosystem, knowledge base, and learning resources for customers, partners, and internal teams
Domain
Enterprise Communications, Conversational AI, SaaS
Required skills
Training program design, customer enablement, technical communication, content development, virtual/in-person delivery, stakeholder collaboration
Preferred skills
Conversational AI experience, unified communications platforms (Teams, Zoom, Webex), Generative AI knowledge, identity management (Azure AD)
Responsibilities
Own training program lifecycle from design to delivery, build and maintain internal knowledge bases, collaborate with Product and Technical Writing teams, design hands-on technical sessions, improve training effectiveness via feedback and analytics
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/85-004-E9-C69-technical-trainer-meeting-insights)
