Learning and Client Enablement Associate
Core
Deliver technical training and certification to insurance clients and partners on the AI-powered pricing and underwriting platform.
Role type
Client Education Associate (Technical Training)
Builds
Training courses, video tutorials, certification pathways, and documentation for the hx platform.
Domain
Insurance technology / SaaS / AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technical training delivery, course content creation, certification assessment design, stakeholder communication, product feature translation, process improvement
Preferred skills
Computer Science background, hands-on programming (Python), SaaS/API experience, initiative in learning design
Technologies
hx platform, AI agents, Python, SaaS tools, APIs
Responsibilities
Deliver live and online technical training sessions to clients and partners, build and maintain course content and video tutorials, support design and delivery of certification assessments, partner with Product and Customer teams to translate new features into training material, contribute to partner enablement programs, maintain course health and documentation processes
Seniority
Individual Contributor, mid-level