Voca Director of Sales UK
Core
Director of Sales responsible for building qualified customer opportunities and converting value propositions into signed business for Voca CIC, an AI-first Contact Center as a Service (CCaaS) portfolio.
Role type
Senior IC Director of Sales
Builds
Voca CIC (Microsoft Teams-native omnichannel contact center and voice-platform-agnostic AI Receptionist)
Domain
Enterprise Communications, Voice AI, Conversational AI, Microsoft Teams ecosystem
Deliverable
production ML models
Required skills
B2B technology sales, business development, account research, targeted prospecting, customer discovery, executive engagement, commercial negotiation, consultative selling, pipeline management, deal progression
Preferred skills
Microsoft Teams Phone ecosystem knowledge, existing network of CX/IT decision-makers, experience selling Conversational AI or voice agent solutions, wins against incumbent Contact Center platforms
Technologies
Microsoft Teams, Azure, Conversational AI, Generative AI, CCaaS
Responsibilities
Build pipeline through outbound prospecting, networking, and industry events; lead deals from initial outreach to signature with presales support; replace legacy on-premises contact centers; meet quarterly and annual sales targets; expand region through own initiatives
Seniority
Senior, hands-on IC