Sales Architect (Position located in Melbourne, Australia)
Core
Pre-sales support and technical enablement for KnowBe4's digital workforce security platform, helping prospects adopt attack simulation and training solutions.
Role type
Senior Sales Architect (Pre-Sales Engineering)
Builds
Pre-sales demonstrations, POV evaluation plans, and technical narratives for enterprise security adoption.
Domain
Cybersecurity / Workforce Security / Social Engineering Defense
Deliverable
product features
Required skills
Enterprise-level sales engagement, technical troubleshooting, product authority, strategic sales planning, mentoring junior engineers, competitive intelligence analysis, ROI discussion, cross-functional collaboration
Preferred skills
Technical degree, experience with Gmail/Google Docs, MS Office, web browsers, security awareness concepts, mail environments, general business concepts
Technologies
KnowBe4 Platform, AIDA, Gmail, Google Docs, MS Office, Chrome, Internet Explorer
Responsibilities
Serve as product authority internally and externally; troubleshoot complex issues and develop innovative product showcases; lead product feedback discussions with Product Management; develop and deliver advanced product training sessions; work strategically with prospects and corporate leadership; mentor junior Sales Engineers; resolve moderate to complex technical issues independently; handle senior-level strategy conversations at the enterprise level; develop playbooks for complex sales scenarios; independently develop and execute POV evaluation plans; articulate core differentiators versus top 5 competitors.
Seniority
Senior, hands-on IC with leadership responsibilities