Client Manager
Core
Manage and grow a portfolio of healthcare clients across Australia through proactive relationship management and solution-based selling.
Role type
Client Manager (Account Management)
Builds
Healthcare client retention, renewals, and upsell/cross-sell opportunities for Telstra Health solutions
Domain
Healthcare / Health Technology / SaaS
Deliverable
client delivery
Required skills
portfolio management, relationship building, solution selling, sales target achievement, customer retention, product demonstration, market trend analysis, event representation
Preferred skills
Salesforce, healthcare, health technology, software, or SaaS experience
Responsibilities
Manage and grow a portfolio of healthcare clients; Build trusted customer relationships; Identify and close upsell, cross-sell, and renewal opportunities; Achieve sales, retention, and customer experience targets; Deliver product demonstrations; Collaborate with internal teams to resolve issues; Monitor market trends and share customer insights; Represent Telstra Health at customer and industry events
Seniority
Mid-level, hands-on IC
