Agente Comercial (Temporal)
Core
Manage end-to-end customer orders and inquiries for petrochemical intermediates and plastics, ensuring efficient order processing and clear communication.
Role type
Customer Care Agent (Temporary)
Builds
Efficient order fulfillment and customer satisfaction for B2B clients in the petrochemical sector
Domain
Petrochemicals / Chemical Intermediates & Plastics
Deliverable
product features
Required skills
End-to-end order management, B2B customer service, multi-tasking, administrative support, credit/debt management
Preferred skills
High-level English, additional languages (French, Italian, German), teamwork
Technologies
None stated
Responsibilities
Manage customer orders from start to finish, handle customer inquiries via phone and email, proactively inform about order status and issues, coordinate with internal teams to resolve incidents and claims, provide administrative support including credit and debt management
Seniority
Entry-level, temporary role
