Senior Account Manager
Core
Maintain and expand relationships with existing B2B SaaS clients to drive renewals, upsells, and cross-sells for fraud prevention solutions.
Role type
Senior Account Manager (B2B SaaS)
Builds
Fraud prevention and AML compliance solutions
Domain
Financial services / Cybersecurity / Fraud prevention
Deliverable
client delivery
Required skills
Account management, customer lifecycle management, renewal processes, CRM proficiency, data analysis, strategic planning, stakeholder management, presentation skills
Preferred skills
Experience in fraud, risk, security, or compliance solutions
Technologies
CRM platforms
Responsibilities
Drive assigned sales quotas through renewals and upsells, conduct regular client check-ins and QBRs, collaborate with Product and Marketing teams, assist clients with onboarding and product adoption, monitor market trends, deliver data-driven presentations, and manage customer feedback.
Seniority
Senior, hands-on IC