Strategic Implementation Consultant
Core
Advise and guide largest enterprise customers to deploy and adopt Samsara's IoT platform for fleet and industrial assets, ensuring successful implementation and business value.
Role type
Senior Strategic Implementation Consultant (Customer Success)
Builds
IoT solutions for fleet and industrial assets (trucking, transportation, utilities, etc.)
Domain
IoT / Connected Operations / Enterprise SaaS
Required skills
Strategic consulting, end-to-end system implementation, cross-functional collaboration, stakeholder management (executives to users), training delivery, roadmap creation, account health tracking
Preferred skills
Fortune 500 experience, large-scale business solutions, technical product support
Technologies
IoT platforms, SaaS systems
Responsibilities
Manage deployment of Samsara technology to large-scale customers; Create launch plans and roadmaps to increase product usage; Track implementation progress, participation, product adoption, and account health; Run training sessions and demonstrate technology to executives and users; Juggle multiple customer engagements in parallel; Serve as a mentor to wider Customer Success and Support teams
Seniority
Senior, hands-on IC
