Head of Renewals, EMEA & APAC
Core
Lead a distributed team of Renewals Specialists to drive contract renewals, protect margins, and grow Stripe's existing revenue base in EMEA and APAC.
Role type
Senior leadership, commercial operations head (renewals)
Builds
Proactive renewal motion, regional operating cadence, and scalable engagement processes for existing customers
Domain
Financial infrastructure / Payments / SaaS
Required skills
Renewal strategy execution, distributed team leadership, complex negotiation, partnership building with sales leaders, proactive account planning, operational forecasting, capacity planning, recruitment and coaching, strategic communication
Preferred skills
Leading dedicated renewals organizations, EMEA and APAC market experience, payments/financial infrastructure domain knowledge, AI/automation application in commercial workflows
Technologies
AI-enabled workflows, renewal playbooks, forecasting systems
Responsibilities
Set and execute regional renewal strategy; build proactive renewal motion with Sales and Customer Success; establish regional operating cadence for forecasting and risk inspection; recruit, coach, and develop high-performing teams; provide strategic guidance on complex renewals; scale shared playbooks and AI-enabled workflows; surface recurring commercial insights
Seniority
Senior, hands-on IC with people leadership
