Director, Solutions Engineering
Core
Lead the Solutions Engineering team to drive customer value realization, technical discovery, and complex multi-stakeholder sales cycles for an employee experience platform.
Role type
Director, Solutions Engineering (Leadership)
Builds
Customer value realization, scalable SE frameworks/playbooks, and AI-enabled team workflows
Domain
HR Tech / HCM / Employee Experience SaaS
Deliverable
client delivery
Required skills
Team leadership & scaling, complex enterprise sales discovery, technical validation & demos, data-driven forecasting, AI tool adoption, cross-functional partnership
Preferred skills
HR tech/HCM domain knowledge, executive presence, psychological safety leadership
Technologies
Salesforce, Gong
Responsibilities
Lead, coach, and hire Solutions Engineers; set team strategy and operating rhythm; join key customer meetings for technical discovery; raise standards for demos and value storytelling; align pre-sales and post-sales handoffs; build scalable assets like playbooks; partner with Sales/Product to improve win rates; translate customer feedback into product input.
Seniority
Director, hands-on leadership