Customer Care Specialist - Italian Market
Hybrid · Spain
Core
Answer B2C and B2B customer requests via phone, email, and chat to ensure a positive customer experience.
Role type
Customer Care Specialist
Builds
Customer support interactions for TheFork restaurant booking platform
Domain
Hospitality / Customer Support
Deliverable
client delivery
Required skills
Italian (C2), English (fluent), CRM tools, customer support experience
Preferred skills
empathy, autonomy, problem-solving, multitasking