Client Success - Healthcare Corporate Specialist (NYC)
Core
Drive engagement and revenue growth for Guidepoint's Insights expert call and transcript library product for corporate healthcare clients.
Role type
Client Success Specialist (Corporate Healthcare)
Builds
Client engagement plans, product usage, and retention strategies for the Insights product line
Domain
Healthcare / Corporate Sales
Deliverable
product features
Required skills
B2B product sales, CRM management, client relationship management, strategic planning, cross-functional collaboration
Preferred skills
Expert network experience, Pharma sales experience, healthcare-adjacent coursework
Responsibilities
Develop personalized engagement plans for clients based on therapeutic areas and clinical trials; Monitor and drive client engagement via direct outreach, emails, and meetings; Collaborate with sales team to ensure renewals and drive upsell opportunities; Acquire client feedback to inform product development and marketing strategies
Seniority
Mid-level, hands-on IC