Lifecycle Value Manager (Enterprise Customer Success/ Expansion), UK
Core
Build a post-sale value management function for enterprise accounts, driving adoption, feature enablement, and capacity activation to achieve retention and expansion.
Role type
Senior Lifecycle Value Manager (Enterprise Customer Success/Expansion)
Builds
Scalable post-sale value management model for the UK/EMEA region
Domain
Data platform / Enterprise software
Required skills
Enterprise account management, stakeholder influence, adoption strategy, expansion identification, cross-functional orchestration, commercial judgment
Preferred skills
None stated
Technologies
Portworx, Evergreen//One
Responsibilities
Own proactive value strategies for 12–20 enterprise accounts; Partner with AEs and SEs to align stakeholders on business priorities; Lead early intervention for adoption/utilization gaps; Identify expansion and migration opportunities
Seniority
Senior, hands-on IC
