Partner Program Operations Manager
Core
Own systems, workflows, and operational execution for the Global Partner Program, managing partner onboarding, deal registration, and program adaptation.
Role type
Partner Program Operations Manager
Builds
End-to-end partner onboarding workflows, PRM/Salesforce tooling enhancements, and regional program adaptations
Domain
SaaS / Partner Ecosystems
Required skills
Partner operations management, Salesforce administration, PRM platform management, BI tools (Tableau), cross-functional stakeholder management, operational documentation, data analysis, incentive structure design
Preferred skills
AI tools proficiency, SaaS environment experience
Technologies
Salesforce, PRM platforms, Tableau
Responsibilities
Administer PRM platform and Salesforce tooling; Build and scale partner onboarding and certification workflows; Manage deal registration and incentive structures; Adapt Global Partner Program for regional markets; Lead cross-functional operational rhythms; Develop partner playbooks and communication frameworks; Define and maintain partner performance dashboards
Seniority
Mid-level, hands-on IC