Director, Sales
Core
Lead Fin's New Business organization in North America, driving new logo and revenue growth for SMB and Mid-Market segments via a team of Account Executives.
Role type
Second-line sales leader (Director)
Builds
A high-performing, multi-layered sales organization and scalable new business engine for an AI customer support platform.
Domain
SaaS / AI Customer Support / CRM
Deliverable
production ML models
Required skills
Strategic sales planning, hiring and developing sales managers, pipeline forecasting, cross-functional GTM collaboration, executive selling, quota management, territory design
Preferred skills
MEDDPICC, Command of the Message, outbound sales strategy, product overlay selling
Technologies
Salesforce, Intercom, Agentforce
Responsibilities
Define new business strategy and operating plans for North America; hire, coach, and develop front-line Sales Managers; own regional forecasting and pipeline health; partner with Marketing, Product, and RevOps on go-to-market execution; analyze sales metrics to optimize win rates.
Seniority
Senior, hands-on IC leader