Strategic Account Manager
Core
Lead commercial partner for high-value, high-complexity SaaS accounts, driving retention, expansion, and executive-level partnerships.
Role type
Senior Strategic Account Manager (SaaS)
Builds
Long-term, multi-product partnerships and significant contract growth for enterprise clients
Domain
SaaS technology / Enterprise Sales
Required skills
Complex account management, SaaS sales, executive stakeholder engagement, contract negotiation, value selling methodologies, forecasting, multi-step validation processes
Preferred skills
Certification in professional sales methodologies (e.g., Challenger, Solution Selling), experience with complex legal and procurement processes
Technologies
SFDC
Responsibilities
Lead end-to-end renewal processes for high-value accounts, create and close out-of-cycle expansion opportunities, build trusted relationships with VP and Executive-level contacts, act as internal subject matter expert for renewal strategy, maintain rigorous rolling forecasts, manage complex contract negotiations
Seniority
Senior, hands-on IC