Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)
Core
Architect pre-sales operational experiences and lead the 'Sales Squad' to embed operational experts into late-stage enterprise sales cycles, transforming pre-sales from a gatekeeper into a proactive commercial driver.
Role type
Senior Manager, Pre-Sales Solutions & Scoping
Builds
Unified service packages, pre-sales operational collateral, and AI-first capability narratives for enterprise clients
Domain
SaaS / Corporate Travel
Required skills
Pre-sales solutions, Customer experience operations, Commercial scoping, Technical account management, Cross-functional diplomacy, Strategic commercial consultation, Data-backed capacity modeling, Operational risk mitigation, Service tier unification, Stakeholder alignment
Preferred skills
SaaS or corporate travel ecosystem experience, C-suite communication, AI automation metrics analysis
Technologies
AI automation, Capacity modeling tools, Pre-sales pipeline systems
Responsibilities
Lead GOS Sales Squad execution in late-stage sales pitches; Drive service tier unification with pricing teams; Conduct strategic commercial consultations; Enforce scoping integrity and guardrails; Build strategic alliances with commercial teams; Govern pre-sales metrics for deal quality and pipeline velocity
Seniority
Senior Manager, strategic execution & cross-functional leadership
