Customer Care Specialist (Swedish Market)
Hybrid · Spain
Core
Answer customer requests via phone, email, and chat regarding electronic reservations, the website, and the app for TheFork's restaurant booking platform.
Role type
Customer Care Specialist
Builds
Customer support interactions for a restaurant booking platform
Domain
Hospitality / Travel Technology
Deliverable
client delivery
Required skills
Swedish (C2/Mastered), English (Fluent), CRM tools, customer support experience
Responsibilities
Answer incoming requests via phone, email and chat; Assist customers on questions about the electronic reservation book, website or app; Provide suitable answers or solutions according to customer needs
