Sales Representative (2-Month Project-Based)
Hybrid
Core
Answer inbound retention calls to maintain customer relationships, provide resolution/education, and negotiate retention offers for a craft beer and wine subscription service.
Role type
Customer retention representative (inbound calls)
Builds
Customer retention outcomes for Beer52
Domain
Consumer goods (Craft Beer & Wine) / Customer Support
Deliverable
client delivery
Required skills
Communication, problem-solving, negotiation, critical thinking, time management, multitasking, empathy, emotional intelligence, resilience
Preferred skills
Interest in Craft Beer and Wine
Responsibilities
Answer inbound retention calls, Retain customers in compliance with Beer52 guidelines, Attend 1:1 meetings, huddles, and trainings, Attend cross-trainings and upskilling