Inbound Sales Specialist (Fixed-Term)
Core
Managing incoming customer inquiries, identifying needs, and converting opportunities into sales for FMCG/beverage brands.
Role type
Inbound Sales Specialist
Builds
Commercial growth and customer retention for consumer goods brands
Domain
FMCG / Beverage / Consumer Goods
Required skills
Inbound sales handling, CRM proficiency, sales process knowledge, customer relationship management, data analysis, negotiation, Microsoft Office
Preferred skills
FMCG/beverage industry experience, telesales experience, account management experience
Responsibilities
Manage incoming customer inquiries via phone, email, chat, and digital channels; Identify customer needs and convert opportunities into sales; Partner with Sales, Marketing, and Customer Service functions to support the buying journey; Meet sales performance targets and KPIs.