Senior Manager Customer Success - Healthcare (C1 - B2B)

NYHQFull-time$175k–$235k2026-10-13 → 2026-11-10

On-site

Core

Own and execute CLEAR's healthcare customer success strategy, driving adoption, retention, expansion, and measurable outcomes for healthcare partners.

Role type

Senior Manager, Customer Success (B2B)

Builds

Scalable, high-impact customer experiences and identity solutions for healthcare organizations

Domain

Healthcare / Identity & Access Management

Required skills

Customer success strategy, executive relationship management, healthcare ecosystem knowledge, cross-functional leadership, complex implementation management, strategic planning, consultative selling

Preferred skills

Experience in health systems, payers, or digital health organizations, ability to influence senior stakeholders, high EQ, solutions-oriented mindset

Technologies

CLEAR identity platform

Responsibilities

Drive long-term value and adoption across the partner ecosystem, establish executive-level relationships, partner with Business Development/Product/Technology/Operations, lead end-to-end lifecycle management from design to optimization

Seniority

Senior, hands-on IC with management responsibilities

About CLEAR

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.