Bilingual Strategic Services Consultant
Core
Bilingual strategic consultant driving long-term social media strategy, executive partnership, and platform implementation for enterprise customers.
Role type
Senior Strategic Services Consultant (SaaS)
Builds
Custom performance reports, executive playbooks, social strategy workshops, and end-to-end platform implementations
Domain
Social media management / SaaS / Enterprise B2B
Required skills
Social media strategy, executive stakeholder management, project management, software implementation, change management, bilingual communication (English/Spanish), data analysis, training delivery
Preferred skills
Social agency or enterprise brand experience, influencer marketing expertise, social customer care, employee advocacy, high data literacy, cross-functional collaboration
Technologies
Sprout Social platform, Kantata, Google Workspace, Microsoft Office, AI tools
Responsibilities
Lead strategic consulting engagements to optimize social operations and align with business objectives; execute tailored deliverables including custom reports and strategy workshops; guide customers through software implementation lifecycle including configuration and training; serve as bilingual partner for English and Spanish-speaking enterprise accounts; manage multiple concurrent customer engagements and deliverables
Seniority
Senior, hands-on IC
