Services Operations Analyst - GTM Operations
Core
Create internal programs, plays, and content to drive GTM team performance, optimize service offerings, and execute strategic growth initiatives for a global SaaS platform.
Role type
Senior GTM Operations Analyst (Strategy & Execution)
Builds
Scalable GTM processes, playbooks, and data-driven growth campaigns for a global Experience Management platform.
Domain
B2B SaaS / Experience Management / Customer Success
Deliverable
product features
Required skills
Strategic program management, cross-functional stakeholder alignment, data analytics and translation, process design and optimization, executive presentation, campaign planning
Preferred skills
Experience in software industry and cloud platforms, B2B SaaS background, strong written and visual communication
Technologies
Excel, Google Sheets
Responsibilities
Develop go-to-market plans and playbooks for key growth strategies; measure and optimize service offerings to improve renewal rates and ACV; drive consensus among senior leaders and stakeholders; execute large-scale cross-functional projects; present performance data and strategic recommendations to C-level executives.
Seniority
Senior, hands-on IC with strategic scope
