CareerPlan

Presales Architect

Remote - SingaporeRemoteFull-time2026-10-13 → 2026-11-10
Hybrid

Core

Drive technical wins and design scalable customer engagement solutions using Twilio's API platform for strategic enterprise prospects.

Role type

Senior Presales Architect (Solutions Engineering)

Builds

Scalable, secure, and resilient communication workflows and proofs-of-concept (POCs) using Twilio APIs.

Domain

Cloud Communications (CCaaS/CPaaS) and Enterprise SaaS

Deliverable

product features

Required skills

Presales/Sales Engineering/Solutions Architecture experience, Programming (Node.js/Python/Java/C#), RESTful API integration, Cloud architecture design, Security and compliance knowledge, Technical presentation skills

Preferred skills

Bachelor's degree in CS/SE, Experience with Twilio suite (SMS, Voice, Video, Flex), Ability to work with ambiguity

Technologies

Twilio APIs (SMS, Voice, Video, Flex), Node.js, Python, Java, C#

Responsibilities

Lead technical discovery sessions with enterprise sales executives, Design and architect scalable communication workflows, Develop technical demonstrations and POCs, Mitigate technical risks and provide architectural guidance, Collaborate with product and engineering teams to relay market feedback

Seniority

Senior, hands-on IC