Senior Implementation Manager (German speaking)
Core
Senior Implementation Manager ensuring enterprise customers integrate and realize value from Culture Amp's employee experience platform quickly and confidently.
Role type
Senior IC Implementation Manager (EMEA)
Builds
End-to-end delivery of complex implementations including multi-product launches, data integrations, and SSO/SCIM for enterprise clients.
Domain
HR Tech / People Analytics / Employee Experience
Required skills
Project management, SaaS implementation, stakeholder management, change management, data design, survey/program setup, risk management, cross-functional collaboration, technical communication, process improvement
Preferred skills
HR tech implementation, enterprise-scale program experience, PMP/Prince2/Prosci certifications
Technologies
SSO, SCIM, HR systems, survey platforms, data integration tools
Responsibilities
Own end-to-end delivery of complex implementations ensuring on-time delivery within activation windows; Translate customer objectives into scalable configuration and data design; Lead project planning, execution, and stakeholder alignment; Proactively identify and resolve implementation issues and escalations; Coordinate change management and enablement touchpoints; Partner with Customer Success for smooth post-implementation handoff; Capture and synthesize customer insights to inform product improvements; Contribute to continuous improvement of playbooks and delivery standards; Mentor peers and share best practices.
Seniority
Senior, hands-on IC with mentorship responsibilities