Team Manager, Mid-Market Solutions Engineering
Core
Lead the Mid-Market Solutions Engineering team to drive Box's growth in the Japanese market by bridging sales, customer success, and product engineering to deliver Content + AI value to enterprise customers.
Role type
Senior IC team manager (Solutions Engineering)
Builds
Enterprise content management and AI solutions for mid-market companies
Domain
Enterprise software, AI, content management, security
Deliverable
production ML models
Required skills
People management (hiring, coaching, performance), solution architecture, enterprise sales strategy, AI/automation knowledge, security/compliance, customer success, thought leadership
Preferred skills
Experience with Box AI/Agents, deep research, workflow automation
Technologies
Box AI, AI Agents, AI Studio, Deep Research, unstructured data extraction, workflow automation
Responsibilities
Build and coach a high-performance SE team; co-develop territory/account strategies with sales leaders; standardize the SE process from discovery to implementation; review and support AI/Content proposals; enhance proposal quality for security/compliance/AI governance; translate customer insights to product/engineering; lead market advocacy at events; partner with sales/CSM for customer success
Seniority
Senior, hands-on IC with people management
