Partner Operations Specialist (Remote Eligible - Costa Rica)

Costa RicaRemoteFull-time2026-10-06 → 2026-11-10

Hybrid

Core

Support sales teams and channel partners throughout the complete sales cycle, managing deal registration, order paperwork, and the Quote to Cash process.

Role type

Partner Operations Specialist (Sales Operations)

Builds

Sales transactions and order processing for Smartsheet's channel partners

Domain

SaaS / Enterprise Software

Required skills

Order management, Channel partner management, Salesforce.com CRM, CPQ systems, Contract review, Deal registration, High-volume intake management, Cross-functional collaboration

Preferred skills

Financial or revenue recognition principles, Tableau, Smartsheet platform

Responsibilities

Manage high volume intake queue and partner deal registration; Review contracts and order paperwork; Coordinate deal reviews with sales; Manage daily deal approval process; Respond to partner inquiries regarding orders and invoices; Identify areas for improvement in the Quote to Cash Cycle.

Seniority

Mid-level, hands-on IC

About Smartsheet

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 