Implementation Consultant
Core
Guide Mid-Market customers to deploy and adopt Samsara's IoT solutions for fleet and industrial assets, ensuring successful onboarding, adoption, and renewal.
Role type
Senior Implementation Consultant (Customer Success)
Builds
IoT platform deployments for physical operations (trucking, transit, utilities, etc.)
Domain
SaaS / IoT / Connected Operations
Required skills
Customer success management, end-to-end system implementation, cross-functional collaboration, training delivery, stakeholder communication, priority management, technical product understanding
Preferred skills
Mid-Market SaaS experience, serving complex B2B customer bases, thriving in unstructured environments
Technologies
Samsara IoT platform, Video-Based Safety, Vehicle Telematics, Driver Workflows, Equipment Monitoring
Responsibilities
Manage deployment of Samsara technology to Mid-Market customers, create launch plans and roadmaps to increase product usage, track implementation progress and account health, run training sessions and demonstrate technology to executives and users, juggle multiple customer engagements in parallel, champion company cultural principles
Seniority
Senior, hands-on IC