Intern - Project Analyst , Network Growth
Core
First point of contact for customers to research, troubleshoot, replicate, and test product problems and bugs; track issue progress and provide updates until resolved.
Role type
Junior IC project analyst (customer support)
Builds
Supply chain visibility platform
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Verbal communication, written communication, problem solving, analytical skills, detail orientation, multitasking, independent work, collaboration, handling escalated situations
Preferred skills
Weekend shift availability, evening shift availability (2-11 PM)
Responsibilities
Research and troubleshoot product issues, track issue progress, interface with Development and QA teams, handle weekend rotations for emergencies (via careerplan.io/jobs/8232702-intern-project-analyst-network-growth-at-fourkites)