Manager, Sales Strategy & Operations
Core
Manage DoorDash's third-party (3P) sales tooling portfolio, optimizing spend, governance, and vendor relationships to drive sales productivity and operational efficiency.
Role type
Manager, Sales Strategy & Operations (Sales Tooling)
Builds
Centralized sales tooling stack, governance processes, and vendor roadmaps
Domain
E-commerce / Sales Technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Sales Operations, GTM Technology, Sales Strategy, SaaS tool management, Vendor relationship management, Contract negotiation, Data analysis, Salesforce, Excel, SQL, AI tooling exploration, Systems thinking
Preferred skills
Procurement experience, Large-scale SaaS budget management, Process improvement methodologies (Lean, Six Sigma), Project management certifications
Technologies
Salesforce, Excel, SQL, Claude, ChatGPT
Responsibilities
Oversee end-to-end strategy and execution of the 3P sales tooling portfolio; Act as thought partner on build vs. buy decisions; Operate and improve tooling governance processes; Run structured tool evaluations and make scale/sunset recommendations; Gather requirements from Sales teams to shape tool selection; Partner with GTM Technology & Product to align solutions with technical standards; Manage vendor relationships and hold them accountable to roadmaps; Serve as central DRI for licensing and access management; Drive adoption and best practices for 3P tools across sales teams; Analyze usage data to derive insights and maximize ROI.
Seniority
Manager, hands-on IC with strategic ownership
