Manager 2, Technical Enablement Management
Core
Lead Technical Enablement Managers (TEMs) across APJ to drive customer adoption of Datadog's observability platform through training, sales enablement, and consultative support.
Role type
Senior IC Manager (Technical Enablement)
Builds
Technical training programs, sales enablement resources, and customer success strategies for Datadog's observability platform.
Domain
SaaS / Observability / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People management, strategic planning, stakeholder influence, data analysis, program ROI evaluation, team coaching, process optimization, cross-functional collaboration, market adaptability, AI tool utilization, technical proficiency in cloud/monitoring.
Preferred skills
Experience in presales/post-sales/consulting, building demand for services, implementing scalable enablement programs, utilizing AI for productivity.
Technologies
Datadog platform, AI tools, modern infrastructure monitoring solutions, cloud technologies.
Responsibilities
Own enablement strategy for Sales and Customer Success in APJ; build demand and position training as a value-added service; act as quality gate for training requests; analyze adoption and feedback to optimize programs; develop sales tools and enablement resources; drive consistency in training delivery and reporting; lead, coach, and mentor TEMs; monitor team KPIs and assign workload; champion AI tool usage; participate in recruiting and onboarding; collaborate with Technical Solutions, Sales, CS, Engineering, and Product teams.
Seniority
Manager 2, hands-on leader with strategic oversight
