Principal, Key Accounts
Core
Own end-to-end success and growth for Elation's largest, most strategic healthcare accounts, driving retention, expansion, and commercial outcomes.
Role type
Principal, Key Account Management (Healthcare SaaS)
Builds
Long-term strategic partnerships with C-suite leaders in primary care organizations and health systems
Domain
Healthcare / SaaS / Clinical Platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic account leadership, executive relationship management, commercial growth, cross-functional influence, data-driven storytelling, bias toward action
Preferred skills
Healthcare domain expertise (primary care/physician groups), experience selling expansion, familiarity with AI in healthcare
Technologies
SaaS platforms, AI tools
Responsibilities
Develop and execute account plans aligned with customer business goals, build trusted relationships with C-suite executives, identify and close upsell/cross-sell opportunities, advocate for customer needs internally to shape product roadmap, own account health metrics and risk signals
Seniority
Principal, hands-on IC with strategic advisory scope
