Principal HR Business Partner (R&D)
Core
Strategic HR partner for Toast's 2,000+ person R&D organization (Engineering, Product, Design), focusing on org design, performance calibration, and scaling a world-class technology workforce.
Role type
Principal HR Business Partner (Strategic IC)
Builds
Scalable org structures, high-performance cultures, and data-driven people strategies for R&D teams.
Domain
Technology / SaaS / Fintech / R&D
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Org design leadership, performance calibration, executive coaching, data analytics, change management, stakeholder influence, AI adoption
Preferred skills
Experience with globally distributed teams, high-growth SaaS/fintech background
Technologies
AI tools, engagement data platforms, headcount modeling tools
Responsibilities
Design and evolve org structures for R&D; lead end-to-end org design initiatives; drive consistent performance calibrations across Engineering, PM, and Design; champion a culture of clear expectations and candid feedback; cultivate an AI "Builder" approach; use engagement data to surface org health risks; serve as the R&D voice in company-wide people programs; apply an analytical lens to shape decisions and measure outcomes.
Seniority
Principal, strategic thought partner to SVPs and VPs
