Senior Strategic Account Manager
Core
Senior individual contributor owning a portfolio of complex, high-ARR enterprise accounts and defining engagement standards for the Strategic Account Management function.
Role type
Senior Strategic Account Manager (IC)
Builds
Enterprise data operating platform for multinational companies
Domain
Financial services / Enterprise compliance technology
Deliverable
client delivery
Required skills
Executive engagement at C-suite level, multi-product account management, commercial strategy, playbook creation, team mentorship, industry event leadership
Preferred skills
Experience with communications surveillance, trade surveillance, compliant archiving, policy management
Technologies
Communications surveillance, trade surveillance, compliant archiving, policy management
Responsibilities
Own end-to-end delivery and commercial outcomes for Tier 1/Tier 2 accounts ($3M+ ARR), define engagement standards and vertical playbooks for the function, intervene in at-risk accounts to coach other managers, lead Customer Advisory Boards and industry communities, mentor team members and calibrate hiring processes
Seniority
Senior, hands-on IC