SMB Solutions Engineer
Core
Pre-sales Solutions Engineer for SMB clients, driving technical wins, leading demos of Box's AI and content management suite, and acting as a liaison between sales and product.
Role type
SMB Solutions Engineer (Pre-sales)
Builds
Box platform solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas) for SMB organizations
Domain
Enterprise Content Management, AI, SaaS
Deliverable
product features
Required skills
Pre-sales/solutions engineering experience, SaaS/enterprise software knowledge, API/webhook familiarity, REST/OAuth/JSON/Python/JavaScript, low-code/no-code automation (Nintex, Zapier, Workato, n8n), presentation skills, business acumen
Preferred skills
AI/LLM/embeddings/prompt engineering knowledge, experience with MCP servers
Technologies
BoxAI, Box Web, Box Mobile, Box Shield, Box Relay, Box Sign, Box Governance, Box Canvas, REST, OAuth, JSON, Python, JavaScript, Nintex, Zapier, Workato, n8n
Responsibilities
Research and identify customer business problems, own the technical win in the account, lead demos articulating Box solution value, manage extended teams from a solution standpoint, support field marketing events, travel up to 50% to engage with customers
Seniority
Mid-level, hands-on IC
