Client Success Associate
Hybrid
Core
Support Noom's Employer partnerships by managing account health, driving client engagement, and facilitating renewals for a high-volume portfolio.
Role type
Associate Client Success Manager (Employer Partnerships)
Builds
Employer health program partnerships and client retention
Domain
Digital Health / B2B SaaS
Deliverable
client delivery
Required skills
Account management, CRM proficiency, data tracking, project coordination, written/verbal communication, process documentation
Preferred skills
Digital health, healthcare, or SaaS experience, AI tool adoption
Responsibilities
Track account health and renewal dates, monitor for early warning signs, support new client implementations, respond to routine client requests, prepare meeting materials, manage competing priorities across multiple accounts
Seniority
Mid-level, hands-on IC
