Digital Sales Representative - Activate
Core
Grow and retain high-value self-service accounts by engaging customers, guiding product adoption, and preventing churn across Twilio Communications, SendGrid, or Segment products.
Role type
Digital Sales Representative (Self-Service)
Builds
Twilio Communications, SendGrid, and Segment products for self-service customers
Domain
Cloud communications, email, and customer data (SaaS)
Required skills
Sales development or business development experience, opportunity qualification, customer needs assessment, stakeholder engagement, data-driven prioritization, account management
Preferred skills
SaaS/cloud communications sales, product-led growth models, usage-based sales, Salesforce/Outreach/Gong proficiency
Responsibilities
Engage high-value self-service customers via assigned inbound and outbound leads; Identify growth opportunities using product usage signals; Guide customers through product adoption; Retain priority accounts by addressing risks and blockers; Collaborate with Sales, Solutions Engineering, Marketing, and Product teams
Seniority
Individual Contributor, entry to mid-level