Sales Engineer (Customer Success)
Core
Qualify and close sales opportunities by providing technical expertise through presentations, demos, and POCs while partnering with Customer Success to articulate value and resolve client concerns.
Role type
Sales Engineer (Customer Success)
Builds
Sales presentations, product demos, and technical evaluations for Datadog customers
Domain
Observability, cloud infrastructure, and DevOps
Deliverable
product features
Required skills
Technical sales experience, cloud infrastructure knowledge, modern application architecture understanding, observability expertise, DevOps technologies familiarity, technical presentation delivery, customer onboarding support
Preferred skills
Ability to learn new technologies quickly, creative problem-solving, adaptability
Technologies
Cloud infrastructure, observability platforms, DevOps tools
Responsibilities
Partner with Customer Success to articulate value proposition and technical strategy; deliver value-driven product and technical presentations; communicate directly with product teams for feature requests; assist clients with onboarding and roadblock resolution; solve technical challenges throughout the sales cycle
Seniority
Entry-level to Mid-level, hands-on IC