Strategy & Operations Manager
Core
Build the Account Management function for DoorDash's Local Commerce Service Provider (LCSP) fleet model to source, onboard, and manage independent business partners at scale.
Role type
Strategy & Operations Manager (Account Management Build)
Builds
Account Management function, partner onboarding processes, and scalable partner management systems for DoorDash's LCSP network.
Domain
Logistics / Gig Economy / B2B Partner Management
Deliverable
product features
Required skills
Strategy design, business partner management, data analysis (SQL/Excel), zero-to-one execution, cross-functional collaboration, performance management
Preferred skills
High-growth environment experience, entrepreneurial mindset, stakeholder management
Technologies
SQL, Excel
Responsibilities
Design and stand up the Account Management function including cadences, partner health metrics, and performance incentives; Own the strategy for sourcing and onboarding LCSP partners; Oversee near-term onboarding and sales while building the function for long-term independence; Act as the primary counterpart for LCSP entrepreneurs post-launch; Partner with operations, product, and legal to unblock partners and drive business health outcomes.
Seniority
Mid-Senior, hands-on IC building a function
