Senior Sales Associate
Core
High-performing DTC sales associate closing healthcare program enrollments via phone and digital channels.
Role type
Senior inside sales representative (healthcare)
Builds
Direct-to-consumer healthcare program enrollments
Domain
Digital health / Holistic healthcare
Required skills
outbound cold calling, consultative selling, objection handling, motivational interviewing, pipeline management, CRM proficiency, sales script mastery, insurance plan explanation, multi-channel communication (phone/SMS/email/chat), onboarding coordination, competitor analysis
Preferred skills
functional medicine knowledge, startup experience, mystery shopping
Technologies
G-Suite, Regal Voice, Slack, HelpScout, Acuity, Availity, Zendesk Messaging
Responsibilities
Make scheduled outbound calls to close prospects on first contact, handle inbound calls/SMS/email/chat leads, present program options including insurance and cash-pay, manage full sales cycle from lead to enrollment, conduct onboarding for new members, monitor competitors and perform mystery shopping, hit weekly and monthly sales targets
Seniority
Senior, hands-on IC