Account Manager
Core
Grow business and deepen client relationships for Flexport's supply chain and tech products in Australia.
Role type
Senior Account Manager (Founding Team)
Builds
Supply chain and technology solutions for global commerce clients
Domain
Global logistics, freight forwarding, and supply chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sales, account management, supply chain operations, client relationship management, strategic vision, hands-on execution
Preferred skills
Logistics, freight forwarding, supply chain domain expertise, retail/electronics/tech vertical experience, global team collaboration, AI adoption
Technologies
Flexport platform
Responsibilities
Own a portfolio of clients and drive business growth through upselling and cross-selling; conduct discovery conversations to understand client goals and deliver new solutions; serve as a trusted advisor advocating for client needs; run regular business reviews to demonstrate value and drive retention; work cross-functionally with operations, procurement, and implementation teams; proactively monitor client health to identify opportunities.
Seniority
Senior, hands-on IC (Founding Team)