Senior Solutions Engineer
Core
Enable customers to build the future of communications by leading technical pre-sales relationships, driving discovery, proposing architectures, and demonstrating Twilio's APIs.
Role type
Senior IC Solutions Engineer (Presales)
Builds
Technical win and best product fit for Digital Sales segment
Domain
Telecommunications / Cloud Communications
Deliverable
product features
Required skills
Pre-sales experience selling complex technical products, API flow design, customer technical discovery, solution architecture, stakeholder management, sales methodologies
Preferred skills
Cloud platform architecture (AWS, GCP, Azure), Telecom/SIP/Contact Center/Security domain knowledge
Technologies
Twilio APIs, Amazon Web Services, Google Cloud, Microsoft Azure
Responsibilities
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, and RFPs; Lead technical and product sales by recommending best-practice solutions; Design and present innovative solutions to solve customer business challenges; Build interactive customer product demonstrations; Identify and resolve issues to improve team efficiency; Contribute to the Solutions Engineering community through knowledge sharing and reusable materials
Seniority
Senior, hands-on IC
