Senior Customer Engineer, SLED West (California or Arizona)
Core
Senior Customer Engineer acting as a quota-carrying technologist and trusted advisor for State, Local, and Education (SLED) government customers, driving technical discovery, architecture, and adoption of Cloudflare's security and networking solutions.
Role type
Senior Customer Engineer (SLED)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and implementation strategies for public sector clients.
Domain
Cybersecurity, Networking, Cloud Infrastructure, Public Sector (SLED)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Public sector sales cycles, web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, quota management, SaaS metrics, stakeholder management, technical presentation
Preferred skills
Cloudflare Workers AI, AI Gateway, Vectorize, prompt engineering, LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures for SLED customers; oversee technical onboarding and implementation; carry variable quota for new business and account growth; conduct Quarterly Business Reviews (QBRs); leverage AI agents to automate routine tasks like RFP responses and telemetry monitoring.
Seniority
Senior, quota-carrying IC
