Senior Solutions Architect, Mid-Market East
Core
Technical authority and trusted advisor serving as the primary technical point of contact for mid-market customers, enabling sales teams and partners to win deals through deep product expertise and solution design.
Role type
Senior Solutions Architect (Presales)
Builds
Cloud-based search, security, and observability solutions using the Elastic Stack
Domain
Enterprise Search, Security, Observability, AI
Deliverable
client delivery
Required skills
Technical presales experience, solution architecture, customer relationship management, sales enablement, partner onboarding, product knowledge articulation, cross-functional collaboration
Preferred skills
Continuous learning mindset, influence and persuasion, public speaking at events, self-driven education
Technologies
Elastic Stack, Search, Security, Observability, AI
Responsibilities
Serve as technical point of contact for assigned accounts; Develop deep understanding of customer goals to articulate Elastic's value; Craft value-based relationships at all organizational levels; Participate in territory planning from discovery to technical win; Onboard and enable partners in sales cycles; Act as the voice of the customer to communicate needs to engineering; Travel 30% within region and occasionally internationally
Seniority
Senior, hands-on IC