Senior Solutions Engineer, Observe
Core
Serve as the primary technical resource for the Sales team, driving technical closure of sales opportunities by demonstrating the value of Observe to prospective customers.
Role type
Senior Solutions Engineer (Sales Enablement)
Builds
Observe (AI-powered observability platform for troubleshooting distributed applications)
Domain
SaaS, Observability, Cloud-Native
Deliverable
product features
Required skills
Observability concepts (metrics, logging, tracing), Cloud platforms (AWS, Azure, GCP), Kubernetes, Docker, Microservices, Technical discovery and presentation, Proof of Concept (POC) design and management, Sales strategy execution, Technical training delivery
Preferred skills
Selling to Developer/DevOps/SRE personas, Experience in high-growth Observability or APM companies
Technologies
Prometheus, OpenTelemetry, Grafana, ELK Stack
Responsibilities
Conduct technical discovery sessions with prospects, Design and manage Proof of Concepts (POCs), Partner with Account Executives on sales strategies, Provide feedback to Product and Engineering teams, Develop technical sales collateral and deliver training
Seniority
Senior, hands-on IC