CareerPlan

Senior Solutions Engineer, Observe

US-NY-New YorkFull-time2026-11-05 → 2026-11-10

Core

Serve as the primary technical resource for the Sales team, driving technical closure of sales opportunities by demonstrating the value of Observe to prospective customers.

Role type

Senior Solutions Engineer (Sales Enablement)

Builds

Observe (AI-powered observability platform for troubleshooting distributed applications)

Domain

SaaS, Observability, Cloud-Native

Deliverable

product features

Required skills

Observability concepts (metrics, logging, tracing), Cloud platforms (AWS, Azure, GCP), Kubernetes, Docker, Microservices, Technical discovery and presentation, Proof of Concept (POC) design and management, Sales strategy execution, Technical training delivery

Preferred skills

Selling to Developer/DevOps/SRE personas, Experience in high-growth Observability or APM companies

Technologies

Prometheus, OpenTelemetry, Grafana, ELK Stack

Responsibilities

Conduct technical discovery sessions with prospects, Design and manage Proof of Concepts (POCs), Partner with Account Executives on sales strategies, Provide feedback to Product and Engineering teams, Develop technical sales collateral and deliver training

Seniority

Senior, hands-on IC