Business Analyst - Renewals Operations
Core
Design the operating system for a $1.57B ARR renewal business, building forecasting models, governance frameworks, and scalable infrastructure to protect and compound subscription revenue.
Role type
Senior IC business analyst (renewal strategy & operations)
Builds
Forecasting models, governance frameworks, quoting infrastructure, and renewal KPI dashboards
Domain
Enterprise SaaS, subscription revenue management, commercial strategy
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Strategic planning, root-cause analysis, cross-functional collaboration, process design, data-driven decision making, stakeholder management
Preferred skills
Salesforce/CPQ fluency, advanced Excel/Google Sheets
Technologies
Salesforce, CPQ, Excel, Google Sheets
Responsibilities
Build long-range plans and drive rigor into QRF submissions; design renewal KPIs and operating dashboards; run root-cause analysis on renewal performance trends; own deal governance policies and manage deal reviews; operate cross-functionally to fix gaps in the renewal motion
Seniority
Senior, hands-on IC
